Knowledge base
Guides for getting set up, configuring screening blueprints, and bringing your team on board.
Frequently asked questions →Getting started
- Creating your accountHow to sign up and set up your company in three quick steps.
- Understanding the dashboardA tour of roles, candidates, and clients or departments.
- Resume timeline check & skill extractionWhat the automatic resume check looks for, how to read the results, and why it never scores a candidate.
- Importing candidates via CSVHow to bulk-import candidates from a spreadsheet, and what the file needs to look like.
- Support ticketsHow to open a support ticket, what to expect, and how to reopen a resolved one.
- Searching your candidate poolFinding candidates by name or by skill, and jumping the list quickly with the A-Z rail.
- Removing and re-adding a candidate from a roleWhat actually happens when you remove a candidate from a role, and why it's safe to add them back later.
Blueprint configuration
- What is a blueprint?How blueprints control AI-generated question generation.
- Choosing a difficulty levelPhone screen vs. technical screen vs. in-depth.
- Running a screening sessionThe end-to-end flow for screening a candidate, from opening a session to submitting a verdict.
- JD timeline & bias checkWhat gets flagged when you paste a job description, and why it's worded as a suggestion, not a verdict.